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Frequently Asked Questions

Caregiving & Care Planning

What is YourCare360?
How does YourCare360 help me plan for my own care needs?
I am a caregiver of an adult loved one. How can YourCare360 help me?
How do you define a caregiver?

 

Access & Availability

+ Is YourCare360 available nationwide?
+ Are YourCare360’s caregiver support services available 24/7?
How much does YourCare360 cost?
Can I extend YourCare360 benefits to my family?
How do I get support if I’m having problems logging in?

 

 

Privacy

Is caregiver support through YourCare360 confidential?

 

 

Insurance Coverage & Enrollment

+ Who should I contact if I have questions about my insurance policy?
Are there guaranteed issue options available on any of the benefit plans (no health questions required)?
+ How can I learn more and enroll in the exclusive insurance benefits options?